ISO/IEC 20000-1:2018 Certification – Annual Surveillance Audit Completion (2026)
January 23, 2026

Fairfax-based iCUBE, Inc. (iCUBE) proudly announces the successful completion of its 2026 annual surveillance audit for ISO/IEC 20000-1:2018, reaffirming its commitment to delivering reliable, secure, and high-quality IT service management. As a globally recognized ITSM standard, ISO/IEC 20000-1:2018 validates iCUBE’s ability to provide efficient, customer-focused services aligned with international best practices.

This achievement reflects the dedication and expertise of the iCUBE team in consistently delivering dependable IT services that clients rely on every day. For clients, the certification provides assurance that iCUBE’s service management practices support effective risk management, reduced service disruptions, improved responsiveness, and continuous service improvement.

Successfully completing the annual surveillance audit and maintaining certification since 2021 demonstrates iCUBE’s sustained operational excellence, disciplined processes, and strong culture of continuous improvement. It reinforces iCUBE’s position as a trusted technology partner focused on delivering scalable, resilient, and high-quality IT services that meet evolving client and industry expectations.